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WARRANTY

We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn’t, we will gladly replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools. This warranty does not cover abuse, alteration, theft, loss, or unauthorised and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

HOW TO RETURN YOUR TOOL

Package your Leatherman tool securely to prevent damage during transport.

  • Do not send sheaths or accessories unless specifically requested.
  • Include your name, contact details and a brief description of the issue.
  • We recommend using a tracked and insured courier service.

Please send or deliver your warranty claim to:

Leatherman Warranty Department
Warehouse 10
44 Street
Dubai Investment Park 2
Dubai
United Arab Emirates

Customers are responsible for arranging and covering the cost of delivering their tool to our warranty facility.

Besides fixing your documented problem, we will ship your product back to you at your expense using a trackable shipping service.