We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn’t, we will gladly replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools. This warranty does not cover abuse, alteration, theft, loss, or unauthorised and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
HOW TO RETURN YOUR TOOL
Unfortunately, we cannot be responsible for tools that never reach us. Please be sure to send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary. Do not ship us your sheath or accessories.
Be sure to download and complete the Warranty Return Form below. The form must be completed, signed and included with your product in order for us to process your warranty request.
United Arab Emirates
Your Warranty return will be inspected by our Warranty team. We’ll aim to have your warranty resolved within 10 working days of receipt. Please do not email us to check on the progress of your warranty unless you have not heard from us within 10 days.
Besides fixing your documented problem, we will ship your product back to you at our expense using a trackable shipping service.